dewascore Casino & Sportsbook Terms
These terms set out the relationship between you and dewascore when you open an account, deposit funds, place bets or play games on our platform. We cover account eligibility, deposit and withdrawal mechanics, bonus conditions, dispute handling, and jurisdiction restrictions. By accessing dewascore, you agree to these terms. If any term is unclear, contact our support team before registering.
Our service is available only in jurisdictions where local law permits online wagering. We do not operate under a single global license; instead, we respect jurisdiction-restricted access. Users are responsible for verifying that their use of dewascore complies with their own location's applicable regulations. If online wagering is prohibited in your jurisdiction, you must not register or use our platform.
These terms may be updated from time to time. We will notify account holders of material changes. Continued use of dewascore after such notification constitutes acceptance of the updated terms. Your most recent acceptance is recorded in your account settings.
Account eligibility and registration on dewascore
When you register on dewascore, you confirm that you meet the following criteria: you are of legal age in your jurisdiction; you are not a resident of a jurisdiction where online wagering is prohibited; you have not previously been barred from our platform; and you are registering for personal, non-commercial use only. We reserve the right to refuse registration or suspend any account if we have reasonable grounds to believe these conditions are not met.
You must provide accurate personal information during registration. This includes your legal name, date of birth, email address, and contact details. Any information you provide must be truthful; providing false information is grounds for immediate account suspension and forfeiture of any funds in your account. We may request additional verification documents (government ID, proof of address, bank statements) at any time. You agree to provide these within a reasonable timeframe, typically within 7 days of our request.
Your account is personal and non-transferable. You are solely responsible for maintaining the confidentiality of your account credentials. We will never ask for your password via email or phone. If you suspect unauthorized access, contact us immediately. We are not liable for losses incurred through unauthorized use if you have failed to protect your credentials.
Jurisdiction-restricted access
dewascore services are available only where local law permits. You are responsible for verifying compliance. We do not market our services in prohibited jurisdictions; access is based on your own declaration and location verification.
Deposits, withdrawals, and our dewascore payment policy
We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers (mobile banking, local payment, online payment, e-wallet). Your balance on dewascore is held in an account in your name. Deposits are non-refundable once credited to your account, except in cases of processing error (e.g., duplicate charge), in which case we will investigate and process a refund within standard processing times.
Withdrawal requests are processed to the same payment method used for your most recent deposit, or an alternative method you have verified in your account settings. We process withdrawal requests within one business day of your request. However, final clearing depends on your bank or e-wallet provider. mobile banking, local payment, online payment, and e-wallet typically clear within minutes; bank transfers may take longer. During holidays (Idul Fitri, Idul Adha, Imlek) or weekends, institutional processing may be delayed. We provide no guarantee on clearing time beyond our processing window.
Minimum and maximum withdrawal amounts may apply. These are displayed in your account settings and updated from time to time. We may decline a withdrawal request if we suspect fraud, have not completed your verification, or if the request violates these terms. If a withdrawal is declined, we will notify you via email with a reason.
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Deposit via your preferred method
mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, or local payment. Funds appear in your dewascore balance within minutes to hours.
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Place bets or play games
Use your balance for football markets (Liga 1, Piala AFF, Champions League), live-dealer tables, slots, or esports.
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Request withdrawal
Select withdrawal amount and payment method. We process within one business day.
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Receive funds
Funds clear to your payment method per that provider's standard timelines.
Bonus terms and promotional offers
dewascore may offer promotional bonuses to new or existing account holders from time to time. Any bonus offer is conditional and subject to specific terms, which we will display at the point of offer. Typical conditions include: minimum deposit amount, playthrough requirement (total amount wagered before withdrawal), eligibility restrictions, and expiry date. Bonuses do not constitute a guarantee of winnings; all bonus funds remain subject to the standard terms governing your account balance.
Bonuses may be forfeited if you close your account, fail to meet playthrough requirements within the specified timeframe, or if we have grounds to believe the bonus has been claimed through fraudulent means or in violation of these terms. We reserve the right to cancel or modify bonus programs at any time. Existing bonuses will not be affected retroactively unless there is evidence of abuse.
Bonus funds that have been won through qualifying play will be converted to real balance and may be withdrawn. However, any unmet playthrough requirement remains on the bonus balance and cannot be withdrawn until fulfilled. Clear details of your bonus status (amount, playthrough progress, expiry) are shown in your account.
Betting rules and game mechanics on dewascore
Our platform covers football markets (Liga 1, Piala Indonesia, Piala AFF, Piala Asia, Champions League, Premier League), live-dealer tables (baccarat, roulette, blackjack, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Fortune Tiger, Gates of Olympus, Mahjong Ways), and esports (Mobile Legends, Free Fire, PUBG Mobile). All odds and payouts are calculated according to the rules displayed in each market or game.
For football markets: bets placed before the scheduled kickoff time lock in at the odds displayed at confirmation. If a fixture is postponed or abandoned, bets may be voided or settled according to our standard rules (displayed in each market). For live-dealer games and slots: outcomes are generated by certified random-number generators. No outcome is guaranteed; variance and luck determine results on every hand or spin.
We do not accept bets or allow play under the following circumstances: if you are under legal age; if you are resident in a prohibited jurisdiction; if you have requested account controls or account closure; if we have reasonable grounds to believe you are engaging in fraud, money-laundering, or problem gambling. We monitor for suspicious patterns and may suspend accounts pending investigation.
Key points on dewascore betting terms
- All bets must be placed before the event start time to be valid.
- Odds lock in at confirmation; later market movement does not affect your bet.
- Abandoned fixtures or games are settled per our published rules.
- No outcome is guaranteed; all results are subject to chance.
- We reserve the right to void or cancel bets in cases of system error, fraud, or violation of terms.
Dispute resolution and our commitment to fairness
If you dispute a bet settlement, game outcome, or account balance, contact our support team with details. We will investigate and respond within 7 business days. If we find an error—e.g., incorrect payout calculation or system glitch—we will correct it immediately and notify you. If we cannot determine an error, the original outcome stands and we will explain our reasoning.
If you remain unsatisfied after our investigation, you may request escalation to our disputes manager. This process typically takes 14 days. During investigation, disputed funds may be held in your account. We will not process withdrawals involving disputed amounts until the matter is resolved.
Our final decision on disputes is binding. We do not engage in arbitration or external mediation through formal procedures; instead, we resolve disputes internally according to these terms. If you believe we have acted in breach of local consumer law, you retain the right to pursue legal remedies in your jurisdiction, but such action is separate from our internal dispute process.
Account suspension and termination
We reserve the right to suspend or terminate your account immediately if: you breach any material term of these conditions; you provide false or misleading information; we detect fraud or suspicious activity; you engage in prohibited behavior; or your account is dormant (no activity) for more than 12 months. Upon suspension, your account balance is frozen pending investigation. Upon termination, any remaining balance will be returned to your registered payment method within 30 days, less any amounts owed to us (e.g., disputed transactions or regulatory fines).
You may request voluntary account closure at any time. Your balance will be returned to your registered payment method within 5 business days. Once closed, you may not reopen the same account; if you wish to return to dewascore, you must register a new account and pass verification again.
Privacy, data, and our dewascore legal framework
Your personal data is handled according to our privacy policyWe collect, process, and store your data for account management, payment processing, compliance verification, and fraud prevention. We do not sell or share your data with third parties for marketing purposes. Our data retention practices comply with relevant regulations; we retain data for as long as your account is active, plus a retention period for legal and regulatory purposes.
dewascore is not licensed or regulated by a single jurisdiction-specific gaming authority. Instead, we operate under the principle of jurisdiction-restricted access: our services are available only where local law permits online wagering. By using dewascore, you acknowledge that you are responsible for verifying that your use complies with your own local regulations. We do not provide legal advice; if you are unsure of your local law, consult a legal professional in your jurisdiction before registering.
These terms are governed by the laws applicable to our platform's operational jurisdiction. However, your rights as a consumer in your own jurisdiction are not waived by these terms. If local law requires stronger consumer protections than we have stated, those local protections apply. Any dispute arising from or relating to these terms will be resolved according to the dispute resolution section above.
Your responsibility for compliance
We at dewascore do not represent that our services are legal in your jurisdiction. You are solely responsible for verifying compliance. If in doubt, consult local legal guidance before registering on our platform.
Final notes on these terms
These terms constitute the entire agreement between you and dewascore regarding your use of our platform. If any section of these terms is found to be unenforceable, that section will be modified to the minimum extent necessary to make it enforceable, and the remainder of these terms will remain in full effect.
We may update these terms at any time. Material changes will be communicated to account holders via email; your continued use of dewascore constitutes acceptance. Non-material updates (e.g., clarifications, formatting) may be implemented without individual notice. The date of last update is shown at the footer of this page.
If you have questions about these terms, contact our support team. We are committed to clear communication and fair treatment of all account holders on dewascore.